Customer Service Rep
Company DescriptionThe state of healthcare is complex, but our shared purpose isn't:
Help people get the medicine they need to live healthier lives.
CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.
Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare.
We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins - from providers to pharmacies, payers to biopharma and, especially, patients.
By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.
We're proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization.
We understand the importance of a system that works together.
Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Job DescriptionKey
Responsibilities:
Point of contact for customer queries and resolution.
Provides customer services relating to sales, sales promotions, installations and communications.
Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns.
Develops organization-wide initiatives to proactively inform and educate customers.
QualificationsShift - M-F 8:
30am-5:
00pm ESTMinimum Requirements:
High School Diploma or GED 1
years of experience in Customer Service Proficient in MS Office Suite Additional InformationAll your information will be kept confidential according to EEO guidelines.
Recommended Skills Claim Processing Communication Customer Relationship Management Customer Service Microsoft Office Networking Estimated Salary: $20 to $28 per hour based on qualifications.
Help people get the medicine they need to live healthier lives.
CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.
Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare.
We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins - from providers to pharmacies, payers to biopharma and, especially, patients.
By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.
We're proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization.
We understand the importance of a system that works together.
Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Job DescriptionKey
Responsibilities:
Point of contact for customer queries and resolution.
Provides customer services relating to sales, sales promotions, installations and communications.
Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns.
Develops organization-wide initiatives to proactively inform and educate customers.
QualificationsShift - M-F 8:
30am-5:
00pm ESTMinimum Requirements:
High School Diploma or GED 1
years of experience in Customer Service Proficient in MS Office Suite Additional InformationAll your information will be kept confidential according to EEO guidelines.
Recommended Skills Claim Processing Communication Customer Relationship Management Customer Service Microsoft Office Networking Estimated Salary: $20 to $28 per hour based on qualifications.
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